Privacy policy.

Hestia & Hermès Privacy Policy

Last Updated: 16/01/2025

At Hestia & Hermès ("we," "our," or "us"), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website ("the Website") and services. By using our Website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and any details you provide when contacting us or completing forms.

  • Usage Data: Information about how you access and use the Website, including IP addresses, browser type, and pages visited.

  • Cookies and Tracking Technologies: Information collected via cookies and similar technologies to improve your experience on the Website.

2. How We Use Your Information

We use the information collected to:

  • Provide and improve our services.

  • Respond to your inquiries and requests.

  • Personalise your experience on the Website.

  • Send marketing communications, with your consent.

  • Analyse Website usage and improve functionality.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

Service Providers: Third parties who assist in operating our Website and services (e.g., hosting, analytics, payment processing).

Legal Obligations: If required by law or to protect our rights and property.

4. Data Security

We implement reasonable measures to protect your personal information from unauthorised access, disclosure, or loss. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access and request a copy of your personal information.

  • Correct or update your personal information.

  • Request deletion of your personal information, subject to legal obligations.

  • Opt-out of marketing communications.

To exercise these rights, please contact us at katie@hestiahermes.com.au

6. Cookies Policy

Our Website uses cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings, but this may affect the functionality of the Website.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the "Last Updated" date. Continued use of the Website after updates constitutes acceptance of the revised policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: katie@hestiahermes.com.au

Phone: +61427752964

Thank you for trusting Hestia & Hermès with your information.